The remaining balance of cancelled account is not refundable.
The Client can request a full refund only if he (she) has refilled his (her) account by mistake and he (she) hasn't download or watch any movies on the Site yet. In other cases payments are not refundable.
We will not refund payment if customer has problems with compatible of his multimedia device or/and software.
Refunding to the bank account takes from 10 to 20 business days.